KPIs (Key Performance Indicators) are important key figures that can be used to determine how well a company or its divisions perform and how well they "run". One of the most important key figures from a business point of view is the question whether the business generates profits or losses.
This information can now be displayed in the dashboard on a minute-by-minute basis: you get a quick overview of the current costs and revenues of a company and can see at a glance whether your company has made a profit (green area) or a loss (red area) in the last few minutes / hours. This information is displayed as a so-called "cockpit"-chart:
The costs are the operating costs (basic costs) plus the employee costs. The income results from the average gross profit of all articles ordered in the relative period. You can move your mouse over the cost or yield display at any time and see how these two values are currently calculated.
The more accurate these data / assumptions are, the more precise the information of the widget.
The KPI widget can be placed anywhere on the left side of the dashboard after it is activated.
Activation & Configuration
The KPI widget is activated under "Setup" --> "Restaurant" --> "Feature". To do this, select the check mark next to "Performance Tracking" and save the input.
Since this is a free feature, you can do so at your convenience. (You don't have to call our support and you can deactivate it at any time).
The corresponding settings are made in the menu "Setup" --> "Restaurant" --> "Settings" under "Performance Tracking".
Performance Time Interval (in min)
- The period of time in which the display is updated.
(Receipts from the cash registers are displayed immediately after synchronization with the cloud (upload). The same applies to the costs, e. g. when employees start or stop working).
- The performance interval should be longer than the upload interval and cover a "reasonable" period of time that is also oriented to the dynamics of your business. 60 minutes is a good value to start with, i. e. you get the information whether your business has made a profit or a loss in the last hour.
- Default value: Average gross profit percentage of your articles across all articles
(this value is about 60% on average in German gastronomy and is higher for beverages than for food, which makes it useful to refine the gross profit per product group):
- Add item group: The profit can be adjusted according to the item group.
Operating costs of Operation/Hour
These are the basic costs for your hourly rate. You can obtain this number from your tax advisor or you can determine it as follows:
Add up all the fixed costs of your business over a certain period (week, month, year) such as rent, electricity, gas, fixed salaries (which are not covered by our personnel time recording) and divide them by the number of operating hours (opening hours of the business) in the period used in each case (week, month, year - of course all data must refer to a uniform period).
Example: 8000 Euro monthly fixed costs / 84 operating hours per month (14 hrs. per day, 1 rest day) = 95 Euro
Average employee costs/hour
Average costs that arise on average per employee. You can also work with more imprecise specifications here, as with the cost of sales, but you can also specify the costs for each employee. This value can be adjusted depending on the employee (If an employee is not explicitly listed, the average value / standard beach value is used for the calculation).
For an exact calculation, employee time recording should be active and full-cost-wage should be stored for each individual employee.
With an active time recording, the employee costs are calculated based on the employees registered here. If time recording is not active, the employee costs are calculated based on the number of employees logged on to the devices.
It is completely normal that there is not any data in the widget in the first time after starting the shift. A sufficient amount of data hast to be collected. (If you have specified 60 minutes as the interval, for example, you will only receive a display after the first hour of operation. Before that, the widget indicates that there is still data to be collected).
All information in the widget is real-time statistical data, the significance of which depends on the quality of the above information. Furthermore, the display of the key figures is constantly changing in step with the data uploaded with the POS-System.